Shipping and Delivery
How equipment travels, what it costs, and what to do if it arrives damaged.
Last updated: 2026
Where we ship
Anywhere in India. For export enquiries write to 
— we can supply, but documentation and freight are quoted case by case.
What it costs
Delivery is free on orders above ₹10,000. Below that, freight is charged at actual cost and shown as a separate line on the invoice — we do not use shipping as a margin.
Heavy or oversized items — machines, large transformers, long rails — are quoted separately whatever the order value, because they travel by road freight rather than courier.
How long it takes
Standard stock items are usually despatched within two working days of payment clearing.
Made-to-order equipment — controllers built to a configuration, panels, anything customised — takes as long as your quotation states. If that period changes we will tell you before it lapses, not after.
Transit time after despatch is typically two to five working days by courier within India, longer for road freight and for the North East, Jammu and Kashmir, Ladakh and the island territories.
Any date we give is an estimate made in good faith. See Terms of Sale.
Tracking
We send the courier name and consignment number by WhatsApp or email on the day of despatch. If it has not arrived, message +91 99111 93212 with the invoice number and we will chase the carrier ourselves rather than hand you a helpline.
Damage in transit
Electronics survive road freight well; the packaging does not always look like it.
Check the carton before you sign for it. If the outer packaging is crushed, torn, soaked or has been opened, either refuse the consignment or write "received damaged" on the carrier's sheet before signing. A clean signature makes a freight claim almost impossible to win.
Then photograph the carton, the label and the contents, and send the photographs to +91 99111 93212 on WhatsApp within 48 hours of delivery. We will replace or repair the goods and take the claim up with the carrier. That is our problem, not yours — but only if the evidence exists.
Wrong or missing items
Tell us within seven days of delivery. We will send what is missing at our cost, or arrange collection of what should not have been sent.
Collection in person
You are welcome to collect from Barhana — call +91 99111 93212 first so the goods are packed and the paperwork is ready.
Risk and title
Risk passes to you on despatch; title passes when payment is received in full. See Terms of Sale.